Privacy Protocol

At SOMA, we recognize that in the luxury e-commerce ecosystem, data is the ultimate asset. We collect only what is essential for technical orchestration: your professional identity, business credentials, and store configuration telemetry.

Your customer data is your own. SOMA acts as the custodian, providing the infrastructure to store and synchronize this data across the global Master Catalog without compromising individual privacy.

Financial transactions are the pulse of our platform. While we facilitate the flow of funds from Mogul boutiques to the SOMA Treasury and ultimately to your Wallet, we never see or store your customers' full credit card details. This critical data is handled exclusively by our PCI-DSS Level 1 compliant partners (Paystack).

We process bank account details solely for the purpose of fulfilling your "Initiate Payout" requests and ensuring accurate commission distribution for our Ambassador network.

To maintain "Platform Pulse" and real-time "Live Counter" accuracy, we utilize sophisticated tracking technologies. This includes behavioral telemetry within the dashboard and store visitor tracking. This data is used to optimize the "Executive Experience" and provide you with strategic sales insights.

By deploying a store on the SOMA domain or your own custom domain, you acknowledge that certain metadata (SSL status, domain DNS records, and brand configuration) is processed by our automated provisioning engine to ensure high-availability and security.

We do not sell data. We do not barter with your insights. Disclosure only occurs in direct response to "Authenticity or Death" policy violations (fraud prevention) or when legally mandated by governing financial authorities.